Terms of Service

1. Agreement to Terms

By accessing or using the website gozrnwy-rbutjs.com ("Website") or engaging our services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Website or use our services.

2. Company Information

Gozrnwy IT Solutions is a UK-based company providing IT outsourcing services to small businesses. Our registered address is:

142 Bishopsgate, London EC2M 4LX, United Kingdom

Company Registration: 12345678 | VAT: GB123456789

3. Services Description

We provide professional IT outsourcing services including but not limited to:

• Website support and maintenance
• Cybersecurity solutions
• Cloud services and migration
• IT consultation and support
• Data backup and recovery

4. Service Agreements

Specific terms for individual services will be outlined in separate service agreements. These Terms of Service provide the general framework for our relationship with clients.

5. User Responsibilities

When using our Website or services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any login credentials
• Use our services only for lawful purposes
• Not attempt to breach our security measures
• Respect intellectual property rights
• Comply with all applicable laws and regulations

6. Intellectual Property

The Website and its original content, features, and functionality are owned by Gozrnwy IT Solutions and are protected by international copyright, trademark, and other intellectual property laws.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Website and explains how we collect, safeguard, and disclose information that results from your use of our services.

8. Service Availability

We strive to provide continuous service availability. However, we do not guarantee that our services will be uninterrupted or error-free. We reserve the right to modify or discontinue services with reasonable notice.

9. Limitation of Liability

To the fullest extent permitted by law, Gozrnwy IT Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

10. Indemnification

You agree to defend, indemnify, and hold harmless Gozrnwy IT Solutions from and against any loss, damage, liability, claim, or demand arising out of or related to your use of the Website or services.

11. Service Level Agreements

We commit to providing high-quality IT services with the following general standards:

• 99.9% uptime guarantee for critical systems
• 24/7 emergency support availability
• Response times as specified in individual service agreements
• Regular security updates and monitoring

12. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

• Payment is due within 30 days of invoice date
• Late payment may result in service suspension
• All prices are exclusive of VAT unless stated otherwise
• Refunds are subject to our refund policy

13. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes will be resolved in the courts of England and Wales.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: